Terms of Service

Pin-Up Studio · operated by Pin-Up Marketing LLC ("Pin-Up Marketing", "we", "us") · Last updated July 29, 2026 · Contact: marketing@pinupmarket.com

1. Agreement and eligibility

These Terms of Service ("Terms") are a binding agreement between Pin-Up Marketing and the business on whose behalf you create an account ("Customer", "you"). By creating an account, clicking accept, or using Pin-Up Studio (the "Service"), you confirm that you are at least 18 years old, act on behalf of a business, and have authority to bind that business to these Terms. If you do not agree, do not use the Service.

2. The Service

Pin-Up Studio is a software-as-a-service marketing suite that plans, generates (including with artificial-intelligence models), schedules, and publishes marketing content — social media posts, images, videos, emails, text campaigns, product feeds, and related assets — to accounts and channels you connect, and reports on their performance. Features vary by subscription plan as described on our pricing pages.

3. Accounts and security

You must provide accurate registration information and keep it current.
You are responsible for all activity under your account and for safeguarding sign-in credentials and two-factor devices. Notify us promptly of any suspected unauthorized use.
Seats are for individual named users on your team; credentials may not be shared.

4. Connected third-party platforms

The Service connects, at your direction, to third-party platforms such as Meta (Facebook, Instagram, Threads, WhatsApp), TikTok, LinkedIn, Google services, X, Pinterest, and others. You represent that you are authorized to access and post to every account you connect. Your use of each platform through the Service is also governed by that platform's own terms and policies (for example, the TikTok Terms of Service and Community Guidelines, and the Meta Platform Terms), and you agree to comply with them. We may suspend a connection when a platform requires it or when the connection creates risk for the platform relationship. Platforms may change or revoke API access at any time; we are not responsible for platform-side changes, outages, or content removal.

5. Your content and license to us

You retain all ownership of the content, feeds, trademarks, and data you provide ("Customer Content"). You grant us a worldwide, non-exclusive license to host, process, reproduce, modify (for example, resizing or AI-assisted generation you request), and transmit Customer Content solely to operate and improve the Service and to publish to the destinations you choose. This license ends when the content is deleted from the Service, except for copies already published at your direction and backups retained for a limited period.

6. AI-generated content

Drafts, images, and videos may be generated by AI models from your briefs, brand rules, and inventory data. AI output can be inaccurate. You must review and approve content before publication and you are solely responsible for what you publish, including compliance with advertising, pricing-disclosure, intellectual property, and consumer-protection laws. As between the parties, and subject to the providers' terms, you own the approved output you publish.

7. Acceptable use

No unlawful, deceptive, infringing, or harassing content; no spam; no messaging recipients without required consent (including SMS consent under applicable law).
No attempts to probe, breach, or interfere with the Service, its security, or other customers' data.
No reselling or white-labeling of the Service without a written agreement with us.
No use of the Service to violate any connected platform's policies.

We may suspend or terminate accounts that we reasonably believe violate this section, with notice where practicable.

8. Subscriptions, trials, and billing

Paid plans bill monthly in advance through Stripe. Trials convert to paid subscriptions at the end of the trial period unless canceled first; a payment method is collected at signup.
Usage allowances (such as AI images and AI video credits) reset monthly and do not roll over. Add-on packs are one-time purchases consumed after included allowances.
You may cancel anytime from the billing portal; the subscription remains active through the end of the paid period. Except where required by law, fees are non-refundable.
We may change pricing with at least 30 days' notice; changes apply at your next renewal.

9. Our intellectual property

We and our licensors own the Service, its software, design, templates, and documentation. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You may not copy, modify, reverse engineer, or create derivative works of the Service except as permitted by law.

10. Confidentiality and data

Each party will protect the other's non-public information with reasonable care and use it only to perform under these Terms. Our collection and use of personal information is described in the Privacy Policy, which is part of these Terms.

11. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate for material breach that remains uncured 10 days after notice, for non-payment, or where necessary to protect the Service or comply with law. Upon termination we will, on request within 30 days, provide export of your Customer Content in a common format, after which we may delete it.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR ANY PARTICULAR MARKETING RESULT.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUES. OUR TOTAL LIABILITY UNDER THESE TERMS IS CAPPED AT THE FEES YOU PAID FOR THE SERVICE IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, EITHER PARTY'S INDEMNIFICATION OBLIGATIONS, OR LIABILITY THAT CANNOT BE LIMITED BY LAW.

14. Indemnification

You will defend and indemnify us against third-party claims arising from Customer Content, your marketing campaigns, your violation of law or platform policies, or your breach of these Terms. We will defend and indemnify you against third-party claims that the Service itself infringes their intellectual-property rights.

15. Governing law and disputes

These Terms are governed by the laws of the State of Ohio, USA, excluding conflict-of-law rules. The parties will first attempt to resolve disputes informally; unresolved disputes will be brought in the state or federal courts located in Ohio, and each party consents to their jurisdiction.

16. Changes to these Terms

We may update these Terms; material changes will be notified by email or in-product notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

17. Miscellaneous

These Terms plus the Privacy Policy and your order details are the entire agreement. If a provision is unenforceable, the rest remains in effect. Neither party is liable for delays caused by events beyond reasonable control. You may not assign these Terms without our consent except to a successor in a merger or asset sale; we may assign to an affiliate or successor.